Shipping policy
SHIPPING POLICY
At BabyOneStop, we take pride in ensuring your order arrives safely and on time. Every item is carefully packaged for transit. We work with trusted shipping carriers to provide reliable and timely delivery.
Backordered items are shipped as soon as they become available.
To safeguard your purchase, we may occasionally verify payment information before processing your order. Orders exceeding $250 may require a signature upon delivery to help ensure your items reach you securely.
Shipping Destinations
Shipping destinations and available rates are shown at checkout. If a destination is not served, no shipping method will be offered.
Processing Time
Orders are processed within 1–3 business days.
Shipping Methods & Delivery Times
Estimated delivery times may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances. Delivery times are provided as estimates and are not guaranteed. Where tracking is available, a tracking number will be sent by email once your order ships.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Customs & Duties for International Orders
For international orders, the recipient is responsible for complying with the laws and regulations of the destination country. International orders may incur import taxes, customs duties, and other fees, which are payable by the recipient.
These charges are beyond our control, and we cannot predict the amount or timing of such fees.
Customs procedures may cause delays beyond estimated delivery times. If customs clearance is required, it may delay your order. For further details, we recommend contacting your local customs office.
Returns & Exchanges
Returns and refunds are governed by our Return and Refund Policy, which provides the applicable terms and conditions for returns and refunds.
If a returned item is received in a condition worse than when it was shipped, additional return restrictions may apply in accordance with our Return and Refund Policy.
Contact
If you have any questions about shipping, please contact us at accounts@babyonestop.com.