Shipping Policy
At BabyOneStop, we work hard to get your order to you safely and on time. Every order is carefully packed and dispatched through trusted carriers, with tracking provided so you can follow your package from our warehouse to your door.
Order Processing
Orders are typically processed within 1–2 business days. Orders placed after business hours, on weekends, or on public holidays are processed on the next business day. During busy periods or promotions, processing may take slightly longer.
Delivery Times
- Domestic (United States): typically 3–7 business days after dispatch.
- International: typically 7–21 business days, depending on destination and customs processing.
Delivery estimates are provided in good faith and may vary due to carrier delays, weather, customs, or other factors beyond our control.
Shipping Carriers
We ship with reputable carriers such as USPS, UPS, FedEx, and DHL. The carrier for your order is selected based on destination, weight, and service level.
Shipping Costs
We offer free standard shipping on qualifying U.S. orders. Any applicable shipping charges are calculated automatically at checkout based on your delivery address and the shipping method you choose, so you always see the cost before you pay.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can also follow your order on our Order Tracking page.
International Orders, Customs & Duties
For international deliveries, the recipient is responsible for any import taxes, customs duties, or fees charged by the destination country. These charges are set by local authorities, are beyond our control, and are not included in the product price or shipping cost at checkout.
Address Accuracy
Please make sure your shipping address is complete and correct at checkout. We are unable to reroute or refund orders shipped to an incorrect address provided by the customer.
Questions
Need help with shipping? Contact us at accounts@babyonestop.com.